Packaging and Merchandising Design - Task 2: Custom Box Design

22/05/2025-15/06/2025 (Week 5-Week 8)
Lizzie Tanaka (0362065)
Packaging and Merchandising Design | BDCM | Taylor's University
Task 2: Custom Box Design


LECTURE

Week 5

Fig 1.1 Week 5 Lecture

In week 5, we learned about how packaging and branding works together. 

The importance of packaging and branding in business
  • Attracts attention and differentiate from competitors
  • Builds brand identity and recognition
  • Communicates brand message
  • Influences consumer perception
  • Supports marketing and promotion
Consistency in Packaging and Branding
  • Leads to brand recognition
  • Repetition draws customers 
Differentiation Through Packaging and Branding
  • Unique Design Elements
  • Creative Messaging
  • Customization and Personalization
  • Sustainability
Emotional Appeal through Packaging and Branding
  • Color psychology
  • Imagery & graphics
  • Brand storytelling
  • Personalization
Week 6
This week, Mr. Shamsul taught us an intro to shelf display. 

Fig 1.2 Week 6 Lecture

P.O.P - Point of Purchase display: Printed advertising display items that helps product stand out. The display should complement the current campaign and to show the packaging in its best light. 

Sample of P.O.P display:
1. Shelf Talkers: Signs attached to a shelf ledge.
2. Wobblers: Tags stuck to shelves/other surface. Also called shelf talkers/product talkers. 
3. High-back Countertop P.O.P 
4. Tall-back Floor-standing P.O.P or Floor Standee
5. Window Displays: Increases the interests of passerby to buy the product on display. 
6. Floor Sticker: Rarely used thus it's very effective. 

Week 7
Mr. Shamsul demonstrated to us how to operate the laser-cutting machine.


INSTRUCTIONS


For task 2, we're tasked to create a 2 custom boxes design for 2 items of our choice. The items need to be around the size of 15-20cm and should not come in a box. 

The items I chose were a hat & a hair oil refill in a plastic pouch packaging. I brought the items to class for approval and Mr. Shamsul approved of the hat. The hair oil refill however, he suggested to pair it up as a bundle. I wanted to do bundle it with a comb but since I have the actual hair oil in plastic bottle, I decided to bundle them together. 

Sketching & Idea
On week 6, we proceeded to sketch our packaging idea. I began by finding some inspiration and then sketched out the ones I think would work.

Fig 2.1 Inspiration
Fig 2.2 Sketch

For the hat packaging, idea #1 is a box that opens from the top where the two closing tabs kinda meet each other in the center. Then I thought of idea #2 which is a regular box but there's a circle-shaped-ish structure in the middle of it to hold the hat. Idea #3 is also a pull-out box from the side. Mr. Shamsul ended up asking me to think about the packaging more and especially try to incorporate windows to it. He referenced New Era's gift box for their caps that are sold separately. 

For bundle packaging, idea #1 is the usual box that has a box insert in it to fit the 2 items. Idea #2 is similar except it's a tray inside a pull-out box from the side. The tray will hold 2 separate boxes, one for each item. He approved of idea #2. 

Dieline & Prototype
In the following week, we proceeded with our dielines in Adobe Illustrator. Here's my first dieline. 

Fig 3.1 Dieline #1

For the hat, I decided to do a packaging like the last picture in Fig 2.2 except a bit shorter and not exactly a square since it'll be too tall and too big for the hat. 

Before immediately doing the laser-cut, I decided to do some prototypes. I first wanted to test out if all the measurements are accurate and if the box would actually work. I printed my dielines on A3 printer paper to be quicker. 

a. Hat
Fig 3.2 Hat packaging on printer paper

Fortunately, this one had only minor issues such as the locking tabs not positioned correctly thus it wouldn't hook. I also accidentally cut the tab that was supposed to hook. The front part of it was also too tall so the box wouldn't close accurately. 


b. Bundle

Fig 3.3 Printer paper prototype

As seen, there were quite a lot of beginner mistakes that went unchecked digitally. For example, the tray was way too big for the boxes. A lot of the measurements were not equal on the sides of the boxes, resulting in the sides not meeting each other thus the boxes failed. 

Fortunately, the tray actually fit into the outer box sizing. 

Fig 3.4 The bundle packaging in paper

After I tried this prototype, I realized that my dieline for the two boxes and the tray isn't too good and it won't be as strong durable. Mr. Shamsul also pointed out that my tray should be double reinforced. I wasn't sold on my dieline for the outer box as well so I ended up changing my dieline.

Fig 3.5 Dieline #2

Laser Cutting
Throughout the process of laser cutting, I went through 5 days of trials and errors. 

a. Hat Packaging
The hat packaging succeeded in 2 laser cuts. The first attempt failed because of the hook being incorrectly positioned (again) and I was confused on which part to cut to form the right tab. I also figured that the folded lid (the window part that's folded) should be a bit longer because the first attempt had me forcing it to make the tab meet the slot. 

With this, I made the edits on my dieline and laser-cut it once again. Fortunately, it succeeded and was able to hook perfectly and stayed. I glued a clear PVC sheet for the window part.

Fig 4.1 Hat Packaging Process


b. Bundle

Before my laser cut, I decided to do a boxboard prototype of my double reinforcement boxes and dieline. I tried 2 choices; the tuck in boxes and the ones that close outside. 

Fig 4.2 Double reinforcement dieline prototype

Fig 4.3 Boxes prototype on boxboard

The bundle stressed me out for 5 days because I kept on changing the dielines and failing the measurements. I also failed to consider that a boxboard is very thin compared to a 5mm corrugated cardboard, which made the folds harder to do and ensure it's accurate. It also meant a lot of space inside was taken by the thickness and the folds & the size of the packaging was slightly bigger because of the cardboard thickness. This is basically why I struggled. 

1st Attempt:
On my first attempt, the measurements were quite accurate but the folding tabs on the double reinforcement part was too short (didn't account for the thickness of the cardboard). Thus, it cannot hook on the slot at all. I actually also thought of just gluing this part but decided against it. The tray was too small to fit the two boxes and I made a mistake on the outer box. 

The outer box had wrong measurements so there was just a big gap on where it should meet on the opposite side. However, with this attempt, I knew what I needed to make sure the next time I laser cut. 

I actually modified a lot to test out my next ideas which is why my box looks messy. For this one, another problem was that the closing tab on the side didn't have any space to slot in so the box couldn't be closed at all. So I had an idea to make the box close by tucking in the closing tab instead (I trimmed of the excess cardboard). 

Fig 4.4 1st Attempt on bundle packaging

2nd Attempt
The next day, I attempted my second one with the 1st attempt's idea. It worked, only that this time the tray still didn't fit and won't stick (probably with how thick the cardboard was). I also just realized here that I made the dieline of the outer box. The correct one is that the shorter side should be the opening because the tray should be pulled out from its shorter sides.
Fig 4.5 2nd attempt on bundle packaging

3rd Attempt
On the third day of my laser cutting attempt, I ran out of cardboards and was not going to spend more money on Grab to the art store. I decided to find a nearby art store and found one. However, the cardboards they sell is a bit thinner at 3mm (the first one was 5mm). I find that working with this thinner one is a lot easier but I (again) failed to account that my dieline wouldn't work as nicely.

I had been editing my dielines to make it quite bigger to accommodate the 5mm thickness but the new cardboard made the measurements too big and the boxes became loose. I also decided to make the boxes close by tucking in but because it's too loose, it won't stay and I had to tape it. I also, unfortunately, measured the outer box incorrectly again. Since I had many changes on the size itself, sometimes I forgot to change one of the tabs :')

Overall, this one seemed a bit more successful because I could finally walk home carrying just one box instead of 4 separate boxes.

Fig 4.6 3rd attempt on bundle packaging

4th Attempt
By the 4th day, I had only 1 more session of laser cutting left until the deadline and unfortunately I still had repetitive minor mistakes :') It felt like no matter how much I ensured the dieline was accurate, it wasn't.

On this attempt, I honestly wanted to make the box close outside like those usual double reinforcement boxes and I was determined to do it. So I changed my dieline again and laser cut the new one. 

Unfortunately it failed. The side tabs on the double reinforcement were too loose (4D) and at this point I still didn't register why. It could close, at least, but the closing tab was too short that it didn't really cover the entire front side and I had to force it a lot to close (4C). 

I decided to modify the box a bit and see how it looks like if it was tucked in to close instead. I saw that it worked really well and was perfect (from the outside) (4E). But the loose hooks on the double reinforcement part was itching me to redo the laser cut. 

Fortunately, here, the outer box was nearly perfect. It just needed less space on the sides of the tray. The tray worked perfectly and the boxes fit nicely. It was tight but wasn't difficult to get the boxes out. 
 
Fig 4.7 4th attempt on bundle packaging

5th Attempt
I could've just said that the 4th attempt was done but I really wanted the double reinforcement part to hook and stay in place without coming off once I opened the box. I decided to re-do the 2 boxes instead and the outer box. I was quite pessimistic since I only had 1 more A0 board left (meaning I could only do 4 times) and I don't want to spend even more money anymore :D

Honestly, the box was supposed to be a fail because I finally realized that the reinforcement part was too long. My box's depth was 5.5cm but the double tabs was 6cm each. It was way too long and would create extra space which made the side tabs of the box have loose space to come out. My cardboard has no more space for more laser cut so I modified by trimming the excess length and making the locking tab myself. It finally worked (as seen in the 4th picture of the picture below) on the refill box. However, I cut the excess tab too much on the hair oil box (3rd picture below) and so the hook wouldn't meet the slot. 

With 2 laser cut attempt left, I took the risk and edited my box dieline and laser cut the new one. Fortunately, it worked well and I used the last space on my cardboard to laser-cut the outer box (which was also successful, thankfully). 

Fig 4.8 5th attempt on bundle packaging

At the end of this task, I managed to record and keep the major changes of my dielines (top left area) and my mess of the Illustrator file. 

Fig 4.9 Process & AI file

My boxes ended up fitting the product nicely without giving them much room to move, so I didn't end up using the foam I initially planned since I thought there was going to be lots of room in the box. 


Final Result

Fig 5.1 Final Hat Packaging

Fig 5.2 Final Hat Packaging #2


Fig 5.3 Final Bundle Packaging


FEEDBACKS

Week 5
- Hat is good to go, but the refill pouch wouldn't work. It's designed to stand and so without a box it'll be fine. It wouldn't work unless you make it into a bundle with another item. Dieline is good to go. 

Week 6
- Should put a structure for the hat
- Do double reinforcement for the sides of the tray
- Can use a foam to make the inserts

Week 7
- If you fold the hat, then no need the structure to hold it upright. 


REFLECTIONS:

Experience:
Overall a very stressful experience. It started out okay and interesting and the progress was a bit slow. I was confident with my idea and I had a lot of ideas. Learning how to use the laser cutting machine was probably the most intriguing part of this task. I believe that it's a knowledge that would become useful later on. 

However, since I never actually tried to create a real-sized and accurately measured packaging and bring it to life, this was so difficult to get it right. It wasn't the big mistakes that had me going insane but the tiny minor stuffs that I should've gotten right and the mistakes that kept on repeating in every attempt. It was so different than just designing surface design on mockups because I don't have to care if the product actually fits. This one however, I had to make sure everything fitted and worked perfectly. Nobody warned me the amount of money I'd be spending on cardboards too so that was a surprise :D

Nonetheless, I do think that this project taught me a lot of things and from my mistakes I really did gain a lot of knowledge about packaging. From the ideating, creating die line, and bringing it to life. Honestly too, I'm not too satisfied with my final result as I think it could've been more creative and out of the box but I think for a first-timer I did quite well. 

Observations:
I observed that bringing a packaging design and idea to life isn't so easy after all. There's a lot to consider such as the safety of the product itself, the trials and errors and all that. I also observed that the details in the dieline really played a big part and one failed detail means the packaging wouldn't work as nicely as it should. 


Findings:
I find that packaging design isn't as simple as it looks. It requires a lot of creativity and details that one needs to pay attention to. It takes a lot to make a successful packaging.

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